Tag: Customer service
Recipe For Disaster: 3 Reasons Local Restaurants Burn Out
The idea of owning and running your own business is exciting but the day to day work is hard and there is no guarantee of success. Many restaurants fail within the first year of opening. To minimize the odds of that happening to you, it helps to know exactly what some of the most common […]
Improving Customer Service: Why This Is The Single Most Important Thing Your Business Should Do
Many businesses fail to consider the importance of providing good customer service until major issues arise. During the formative stages of a company’s development, the challenges of finding and converting prospects and generating consistent profits far outweigh the desire to ensure that customers feel well-cared for. Neglecting this area of your company, however, is a […]
How To Make A Customer Complaint Successfully
We’ve all been there. After buying a coveted product, be it a home appliance, a mobile device, or an office equipment, it suddenly breaks down without warning and within warranty. We call customer service but all we get are hang-ups, disconnected lines, or that irritating hold music. We are constrained to make an email detailing […]
Establishing a Good Relationship Between You and Your Customer is a Priority in Business
In your business today you need to know the difference between customer service and customer satisfaction. Competition is forcing many businesses to change the ways they do things. Business is trying new ways to interact with their customers. Have you noticed how many companies are using Twitter and Facebook. Today, many companies have staff that […]
5 Inexpensive CRM Tactics for Online Businesses
When you’re running an online business, something that you have to remain constantly aware of is doing all that you can in order to keep your customers happy and satisfied. A part of what that means is offering them excellent Customer Relationship Management (CRM). If you would like some tips on how you can effectively […]
Three Great Qualities Your Company’s Salesmen Should Have
The difference between a mediocre salesman and an ace sales professional can be huge. Commission earnings can vary by 1000% or more in almost all industries. Some may take home six figures while others are making just enough to scrap by. What’s the secret? More than any covert techniques or hard skills, the key to […]
Payment Processing is Crucial to Business Today
In todays business world, the two most important processes that you can not ignore is customer satisfaction and your payment processing. Making customers happy means providing a excellent product or service. But also having an easy and streamlined way to process payments. These two facets of your business go hand in hand. Your company needs […]
Should You Stay or Should You Go: Breaking Up With Your Insurance Agent
There are currently over 215,000 car insurance agents licensed in the United States. It’s important to know that loyalty no longer pays off. Unlike days gone by, insurance companies do not offer deep discounts to those clients who renew their policies. Knowing when to stay with your insurance agent and when to sever ties can […]
5 Secrets of Communicating for Business Success
Just like a successful relationship, communication is key if you want to run a successful business. To run a business, you need to be able to not only communicate; you need to be able to communicate very well in different ways with different groups of people. You need to communicate one way with your customers, […]
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