3 Questions You Will Want to Ask Your Payroll Service

| October 9, 2013
Tax Forms and Calculator

Tax Forms and Calculator (Photo credit: 401(K) 2013)

Making sure that your employees are paid in an accurate and timely fashion plays a vital role in the productivity and employee satisfaction that you’ll see from them. Of course, if you decide to outsource your payroll duties to an outside provider, it’s a good idea to give your payroll service a brief check-up every once in a while to make sure that you’re getting the best service out there for best value possible. Taking a quick examination of the service that you’re getting by asking the questions listed below will provide you with peace of mind on payday, something that everyone desires.

Payroll services can handle this critical piece of your business operations for you

  • Does your payroll service provide guarantees for their services? At some point, everyone makes a mistake, but you’ll want to know if the service has protection in place if a mistake is, indeed, made. You’ll also want to know who will pay the penalties and interest that come as a result of such an error. Some services will pay the penalty, but you’ll have to cover the interest yourself; it’s a wise idea to establish the guarantees that are provided before they are needed.
  • Are you paying for what you need? Make sure that you have chosen a service that lets you select only what you need and that the program you are using is tailored to your company’s requirements. Many companies like to bundle services that include tax reports and documents, insurance, and time-sheet control, so it’s essential to make sure that you are only paying for what you want or need.
  • How is the service performing for you and other clients? Before you select a service to partner with, you must do research about their performance and the customer service reputation that they have. Look for companies that provide testimonials so that you can get a credible view of their track record and evidence of the calibre of work that they do. From time to time, do a review of their work for you so that you have an accurate picture of the services they are providing, how they are accomplishing the tasks expected of them, and the accuracy of their work.

Going with a reputable service that has an experienced staff, courteous service, and payroll services that are on time, every time can be a valuable asset for your company. If you can trust and confidently rely on the work that they do for your business, you’ll have peace of mind on payday and more free time to devote to other and more creative tasks for your company. Your employees will have a favourable experience with their pay, which will be accurate and delivered in a timely fashion, and your company will be in compliance with tax rules and regulations at all times. Just remember to give the service a check-up occasionally to keep your finger on the pulse of your payroll so that your company will continue to meet its goals and objectives well into the future.


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